Latest update: December 2022
Protecting your privacy is of the utmost importance to ManpowerGroup Switzerland ("ManpowerGroup", "we", "our" or "us"). We process all personal Data entrusted to us ("Data") in accordance with applicable Data protection laws, in particular the EU General Data Protection Regulation ("GDPR") and the Swiss Federal Act on Data Protection ("FADP"), where applicable.
This Privacy Notice is designed to help you understand why we collect your information, how we use it, what your rights are and how you can exercise them.
Please click on one of the links below to go to the relevant section:
This Privacy Notice applies to the processing of information we collect when you visit our websites, social media channels, stores, or use our apps, when we provide our services to you, when you interact or otherwise communicate with us under a contract, and to the Data processing of individuals working for companies with whom we have or wish to have a business relationship.
ManpowerGroup SA, Rue du Sablon 2, 1110 Morges, Switzerland and its subsidiaries and affiliates are responsible for processing your Data in accordance with this Privacy Notice.
Specifically, this includes:
|ManpowerGroup Company||Registred adress|
|ManpowerGroup SA||Rue du Sablon 2, CH-1110 Morges|
|Manpower SA||Rue du Sablon 2, CH-1110 Morges|
|Experis AG||Elias-Canetti-Strasse 2, CH-8050 Zürich|
|Talent Solutions ManpowerGroup AG||Elias-Canetti-Strasse 2, CH-8050 Zürich|
This Privacy Notice also applies to cases where a ManpowerGroup company is the Data Controller or where several companies act as joint Data Controllers. This is the case, for example, in the operation of a joint Database for applicants and candidates, clients and interested parties for the purpose of optimized project and job filling.
During our business activities, we collect Data in various ways, e.g., via our websites and social media channels, at events organized by us, via telephone and fax, during job applications and in connection with face-to-face conversations, and during interaction with customers and suppliers. Depending on the nature of the business relationship, we may also collect the following categories of Data in particular:
Contact information (e.g., name, mailing address, email address, and phone number).
Registration Data (e.g., username and password) when you register on our websites or in our apps.
other information you provide to us, e.g., in surveys or via the "contact us" function on our websites.
When you apply to us or create a user account, we may collect these types of Data to the extent permitted by applicable law:
Personal characteristics and identification information (e.g., gender, date of birth, correspondence language, nationality, residence and work permit information, national identification numbers, if applicable).
Curriculum vitae and other personal information (e.g., information on educational and professional background as well as other relevant information (photo, job references, results of any (online) tests, project listing, language and other skills, salary information)) as well as personal Data included in the application; also
Information we have received as part of your application (e.g., recordings of video application interviews you attend, interview evaluations, information from references, and other information such as criminal records and debt enforcement information that you voluntarily provide to us when you submit your application, including special categories of Data such as health Data, if applicable); and
Communication Data (e.g., personal and business emails sent and received, including document attachments, telephone calls, messages via SMS, instant messaging and chat, or any other digital communication (e.g., via user account, web form) in interaction with ManpowerGroup Systems).
If you provide or disclose Data about your family or other third parties (e.g., emergency contacts or references) as part of your application, we assume that you are authorized to do so, and that this Data is correct. By submitting Data about third parties, you confirm this. Furthermore, you also ensure that these third parties have been informed about this Privacy Notice.
When you accept a position with ManpowerGroup or an assignment as a temporary employee with one of our clients, we also collect the following Data:
Information about the family (e.g., marital status).
Financial information (e.g., bank details, tax-related Data).
Social security number (AHV number).
In some cases, the Data we process may also include special categories of Data (e.g., health, diversity, or ethnic information, etc.), as well as drug test results, criminal and other background checks, where required by law or with explicit consent.
As a rule, your Data is collected directly from you as part of the application process. In certain constellations, your Data may also be gathered from other bodies (especially public authorities) due to legal requirements. In addition, we may have received Data from third parties (e.g., employment agencies, background check providers or from publicly accessible sources such as social networking platforms and job boards).
ManpowerGroup processes your Data within the framework of the applicable Data protection regulations, for the following purposes:
a) to provide staffing solutions and employment services.
b) for the management of our customer and supplier relationships.
c) to the extent permitted by law, to communicate about and administer special events, promotions, programs, offers, surveys, contests and market research.
d) for answering individual inquiries.
e) for operating, evaluating, and improving our business (including developing, improving, analyzing and enhancing our services; managing our communications; performing Data analysis; performing accounting, auditing and other internal functions).
f) to protect against fraud and other unlawful acts, claims and other liabilities.
g) to comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations, and our internal policies; and
h) for creating synergies in the ManpowerGroup to implement efficient solutions and benefit from specialist expertise in our affiliated group (including the operation of shared IT solutions and Databases).
In addition, we typically use Data from applicants or temporary employees for the following purposes:
a) to create and manage user accounts on our websites and in our apps.
b) to offer you job opportunities and projects.
c) to provide additional services such as education and training, vocational counseling, and guidance in career reorientation.
d) to carry out activities such as the suitability check of your qualifications and experience.
e) to provide HR services, including contract preparation and completion; personnel and assignment administration; management of external providers (e.g., insurance companies, pension funds); payroll; and human resources management.
f) to conduct Data analysis, such as (i) analyzing our Database of applicants and employees; (ii) assessing individual performance and skills, including assessment of job-related skills; (iii) identifying skill shortages; (iv) using information to highlight potential opportunities to individuals; and (v) analyzing hiring trends in the pipeline.
g) to provide you with information about possible available positions; and
h) for compliance & risk management and/or crime prevention; detection & investigation (e.g., to comply with legal and regulatory obligations imposed on ManpowerGroup with respect to its hiring practices or to respond to governmental requests or inquiries).
Within the scope of our Data processing, exclusively automated decision-making including profiling does not take place.
If necessary and depending on the purpose, the processing may be based on one of the following:
For certain purposes, we have obtained your consent such as:
to store your Data in our candidate Database for potential future positions.
to obtain reference information about you.
to send you marketing mailings.
to the extent permitted or required by applicable law.
b) Legitimate interest
In the following cases, we process your Data for certain legitimate business purposes while protecting your rights and interests:
to achieve efficiencies through synergies across ManpowerGroup (e.g., we may share and use IT solutions, or share Data with subsidiaries and affiliates to benefit from respective subject matter expertise).
to optimize or personalize our services and communication with our customers, applicants and employees.
to detect misconduct or fraud involving our products or services.
to improve the security of our network and information systems.
for direct marketing purposes.
to send you communications that we think may be of interest to you.
to create custom and lookalike audiences on social media platforms to display targeted job ads.
to determine the effectiveness of advertising and marketing measures.
c) Fulfillment of a legal or regulatory obligation
The Data processing is necessary for the performance of a contract such as:
to comply with the employment relationship.
to comply with legal obligations under labor, tax, social security and other laws and regulations.
Each time our website is accessed, our system automatically collects Data and information from the user's computer system. Information is collected about:
the browser type and version used.
the operating system of the user.
the Internet service provider of the user.
the IP address of the user.
Date and time of access.
Websites from which the user's system accesses our website.
Websites that are called up by the user's system via our website.
The described Data is temporarily stored in the log files of our system. There is no storage of this Data together with other Data of the user.
The collection and storage of this Data is necessary for the operation to ensure the functionality and correct delivery of our website. In addition, we use the Data to optimize our website and to ensure the security of our IT systems.
For more information about what Data is collected and processed, see our Cookie Notice.
B2C Marketing Communication
Only if you have given your consent will we send you marketing information electronically via e-mail, SMS and MMS, e.g., in the form of a newsletter, on current topics and offers that may be of interest to you and are related to our services. If you register for our marketing communications, the Data you provide in this context (such as name, e-mail address and telephone number) will be processed by us for the purpose of sending you the newsletter. You can revoke your consent at any time.
B2B marketing communication
If you represent our customers, suppliers and partners, we may send you information about products, offers and services from us and from third parties. This may take place, for example, in the form of newsletters and other regular contacts (e-mail, SMS, MMS, by post, by tele-phone), via other channels for which we have contact information from you, but also as part of individual marketing campaigns (e.g., events, invitations, competitions, etc.). In this case, the processing of your Data is based on our legitimate interest in maintaining our business relationship and maintaining and expanding our customer base. You can unsubscribe from receiving these marketing communications at any time, e.g., via the corresponding unsubscribe function in the marketing mailing.
We store your Data for as long as necessary to fulfill the purposes for which it was collected, or as required by contractual and legal retention periods and our legitimate interests for documentation and verification purposes, or as long as storage is technically necessary. If there are no legal or contractual obligations to the contrary, we delete or anonymize your Data after the storage or processing period has expired as part of our routine procedures.
We share Data only in accordance with this Privacy Notice or, with respect to certain activities, in accordance with separate Privacy Notices.
We may share Data with suppliers, partners, and vendors (e.g., IT and hosting providers, advertising service providers, etc.) who perform services on our behalf in accordance with our instructions. We allow these providers to use or disclose the Data only to the extent necessary to provide the contracted services or to comply with legal requirements.
We may also transfer Data to third parties as follows:
a) to subsidiaries and to companies affiliated with us for storage in central Databases and for intra-group billing and accounting purposes.
b) if you are an applicant or freelancer, to clients who have vacancies or projects or who are interested in placing our applicants or freelancers; and
c) to others, such as job consultants and subcontractors, with whom we work to find you a job or project.
d) if we are required to do so by law or regulation.
e) to law enforcement or government officials based on a lawful disclosure request; and
f) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.
Further, we also reserve the right to transfer Data if we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution, or liquidation).
In the context of the administration, development and operation of IT systems, marketing, and customer communications, we may also disclose Data to other entities outside Switzerland. Your Data may therefore be processed both in Europe and in third countries. If we use service providers in third countries, we take appropriate safeguards to ensure a sufficient level of Data protection when transferring Data (e.g., by concluding the standard contractual clauses of the European Commission, additional, supplementary technical and organizational measures, such as encryption or anonymization).
We have implemented appropriate technical and organizational measures to protect your Data against unauthorized, accidental, or unlawful destruction, alteration, or disclosure, or against unauthorized, accidental or unlawful loss, misuse or access, and against any other unlawful processing.
In addition, we restrict access to your Data to those employees who need this Data to perform their tasks. Employees who access personal Data must comply with internal Data protection regulations to protect it and ensure its integrity and confidentiality.
In connection with our Data processing, you also have the following rights, in accordance with applicable Data protection laws:
the right to request information from us as to whether and what Data we process from you.
the right to have us correct Data if it is inaccurate or incomplete.
the right to request the deletion of Data.
the right to request that we provide certain personal Data in a commonly used electronic format or transfer it to another Data Controller.
the right to object to Data processing on grounds established by law.
the right to withdraw consent, insofar as our processing is based on your consent.
the right not to be subject to exclusively automated individual decisions where such processing produces a legal effect concerning you or similarly significantly affects you.
If you have a user account, you can access much of the Data stored about you. You can view and change your portal account Data at any time, for example, update your resume or delete profile attributes and manage your settings.
If you wish to change or delete Data that you cannot do yourself, or if you want to exercise other of your Privacy rights, you can fill out this form here.
Under applicable Data protection laws, these rights are subject to conditions, exceptions, or limitations (e.g., to protect third parties or to comply with legal requirements). If we do not comply with your request, we may inform you accordingly.
Please note that exercising some rights, such as deletion, revocation of consent or objection, may affect our ability to provide some or all our services to you for your benefit.
If you do not agree with our handling of your rights or Data protection, you can contact our Data Protection Officer (see section Contact). In addition, you have the right to file a complaint with the Data protection authority of the country in which you reside or work or in which the alleged violation occurred.
Our website contains links to websites of other companies. We are not responsible for the Data protection precautions on external websites that you can reach via these links. Please inform yourself there about the Data protection of these external websites.
To ensure that our Privacy Notice always complies with the current legal requirements, we reserve the right to make changes at any time. This also applies if the Privacy Notice needs to be adapted due to new or revised services.