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Search results (22 jobs found)

 
Position
Place
Sector
Contract
Published
Total views
Actions
ST-PREX
Manufacturing & Distribution
Temporary Assignment 9 months
25.09.2018
14
ZURICH
Marketing & Trade
Permanent Position
25.09.2018
28
ECUBLENS
Finance & Administration
Permanent Position Indéterminée
25.09.2018
53
LAUSANNE 10
Finance & Administration
Temporary Assignment Indéterminée
24.09.2018
432
Entre Geneve et Rolle
Construction
Temporary Assignment indéterminé
24.09.2018
152
Bussigny
Finance & Administration
Permanent Position Indéterminée
21.09.2018
1234
Münchwilen TG
Marketing & Trade
Permanent and Temporary unbefristet
21.09.2018
456
BULLE
Technical & Engineering
Try + Hire Indéterminée
21.09.2018
140
BULLE
Technical & Engineering
Try + Hire indéterminé
21.09.2018
148
Fribourg
Technical & Engineering
Permanent Position Indéterminée
21.09.2018
186

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The voice of the company

The initial contact for customers on the telephone, call centre agents (operators) offer advice while striving to ensure customer loyalty and create a positive image of the company. These agents answer queries about order tracking, complaints or any other request for information. The centre agent may also cold-call existing and potential customers to sell the company's services or products. Although most agents talk to their customers by telephone, they are increasingly communicating with them via tablets or PC using online chats. This task calls for excellent spelling.

Call centre agents are often employed by commercial businesses, for example, mobile phone operators or credit agencies.

Skills required: a talent for sales – patience – politeness – responsiveness – an ability to cope with stress

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