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Search results (38 jobs found)

 
Position
Place
Sector
Contract
Published
Total views
Actions
Raum Luzern
Marketing & Trade
Permanent Position bis auf weiteres
14.12.2018
95
BULLE
Technical & Engineering
Try + Hire Indéterminée
14.12.2018
67
BULLE
Technical & Engineering
Try + Hire indéterminé
14.12.2018
102
Fribourg
Technical & Engineering
Permanent Position Indéterminée
14.12.2018
87
Entre Geneve et Rolle
Construction
Temporary Assignment indéterminé
14.12.2018
144
LAUSANNE 10
Medical
Temporary Assignment Min. 1 mois
13.12.2018
135
Lausanne
Medical
Temporary Assignment indéterminé
12.12.2018
320
Porrentruy
Watch making
Permanent Position Indéterminée
11.12.2018
1949
Delémont
Watch making
Permanent Position Indéterminée
11.12.2018
202
Porrentruy
Watch making
Permanent and Temporary Indéterminée
11.12.2018
642

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The voice of the company

The initial contact for customers on the telephone, call centre agents (operators) offer advice while striving to ensure customer loyalty and create a positive image of the company. These agents answer queries about order tracking, complaints or any other request for information. The centre agent may also cold-call existing and potential customers to sell the company's services or products. Although most agents talk to their customers by telephone, they are increasingly communicating with them via tablets or PC using online chats. This task calls for excellent spelling.

Call centre agents are often employed by commercial businesses, for example, mobile phone operators or credit agencies.

Skills required: a talent for sales – patience – politeness – responsiveness – an ability to cope with stress

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