Versatility and organisation
The secretary occupies a key role when it comes to the everyday running of a business. Administrative all-rounders, secretaries handle incoming and outgoing calls, organise diaries and meetings for other employees, receive, draft and send out post and e-mail, file paperwork, arrange trips and travel, as well as taking notes and drawing up minutes or other reports. They may also be required to perform a range of accounting tasks. Secretaries have excellent interpersonal skills and are confident communicators in person and over the telephone with outstanding written, verbal and IT skills. A secretary's day is highly varied with no room for boredom.
Their people skills and adaptability stand them in good stead in all situations, whether they are talking to colleagues in all departments and roles, external service providers, customers, authorities or senior managers. Depending on the business, they may also welcome visitors and respond to their requests. Secretaries work independently and are adept at juggling their various tasks and managing priorities.
The term "secretary" has the same roots as the word "secret"... Acting with discretion and maintaining confidentiality are second nature to secretaries. They may become aware of confidential information, especially when working with the upper management levels of a company.
Secretaries often specialise in a particular field, such as medical, legal or technical. The more relevant experience they have, the greater responsibility they are given, which means that there is significant potential for career development.
All kinds of services, companies and organisations are open to secretaries: from SMEs to large corporate groups and public administration, secretarial jobs can be found almost anywhere. Depending on the organisational structure, secretaries may share their office with other members of staff, or may directly face visitors and customers.
Skills required: an excellent command of French (other languages are an advantage for international corporations) – interpersonal skills – organisation – responsiveness – versatility – discretion – discipline