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Call centre agent

 

The voice of the company

The initial contact for customers on the telephone, call centre agents (operators) offer advice while striving to ensure customer loyalty and create a positive image of the company. These agents answer queries about order tracking, complaints or any other request for information. The centre agent may also cold-call existing and potential customers to sell the company's services or products. Although most agents talk to their customers by telephone, they are increasingly communicating with them via tablets or PC using online chats. This task calls for excellent spelling.

Call centre agents are often employed by commercial businesses, for example, mobile phone operators or credit agencies.

Skills required: a talent for sales – patience – politeness – responsiveness – an ability to cope with stress


Search results (10 jobs found)

 
Position
Place
Sector
Contract
Published
Total views
Actions
Region Schwyz/Zug und Brig VS
Marketing & Trade
Permanent Position Unbefristet
19.09.2017
58
Basel
Marketing & Trade
Temporary Assignment
15.09.2017
231
Luzern
Marketing & Trade
Internal Position Festanstellung
14.09.2017
563
Zürich
Marketing & Trade
Try + Hire bis auf weiteres
14.09.2017
421
Brig
Marketing & Trade
Permanent Position unbefristet
12.09.2017
346
Lugano
Marketing & Trade
Permanent Position Indeterminato
11.09.2017
853
St.Gallen
Marketing & Trade
Permanent and Temporary Temporär- und Festanstellung
08.09.2017
526
Buchs SG
Marketing & Trade
Permanent and Temporary bis auf weiteres
08.09.2017
501
Raum Sursee
Marketing & Trade
Temporary Assignment 01.09.2017 - 31.08.2018
30.08.2017
825
Visp
Marketing & Trade
Try + Hire 3 Monate Temporär, ab 4. Monat Fest
24.08.2017
2162
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