Senior Manager Operations External Engagement

  • Contract type Temporary Assignment - Indéterminée
  • Place
  • Reference 208045-76-1
  • Assignment start date 01.02.2022
  • Sector Marketing & Trade
  • Publication date 13.01.2022
  • Apply

Do you want to join an International Company? Do you speak fluent English? Do you love challenges?
Join Philip Morris through Manpower!

Senior Manager Operations External Engagement

Your assignment

Working with the Director Operations Communications and other members of the Operations and Global Communications teams, implement a communications and engagement strategy that builds awareness and deepens understanding of PMI business and Operations (end-to-end supply chain) transformation to ultimately increase recognition by subject matter experts of PMI Operations as one of the global best-in-class.

Embed a proactive and consistent approach and strategy to PMI Operations external engagement and communication
- Deploy PMI Operations External Engagement & Communication Strategy and Plan with external agency support
- Act as the primary liaison between agency and Operations' stakeholders
- Manage delivery against project timelines and budget

Support external recognition program
- Working with Operations' Strategy team, identify and prepare content for external recognition applications
- Coach presenters on key messages, presentation skills and engagement techniques
- Develop and publish content relating to awards - ratings, successes, team recognitions etc. - using external & internal channels
- Work with the communications agency to scout, identify, and present potential recognition programs which could be of interest to Operations

Lead content creation and curation
- Based on strategic priorities set out in the communications strategy, work with Leaders and Subject Matter Experts (SMEs) to identify and collect compelling content
- Following a 'Newsroom' approach, adapt content and publish in appropriate external & internal communication channels and forums
- Working with the communications agency, develop a global Operations external messages playbook & communication channel guidelines

Coach and Support Operations Spokespeople
- Coach designated Operations Spokespeople to build their communications capabilities including fostering dialog
- Support capability development training, working with PMI-appointed media & presentation trainers
- Support preparation of external communications (i.e. speaking engagements, LinkedIn)
- Answer ad hoc requests from non-designated spokespeople concerning external engagement requests

Measurement tracking and analysis
- Measure and analyze impact of communications against plan, adapting approach and plan as required based on data/feedback
- Support governance model including full alignment with PMI Global External Affairs and Sustainability Communications, also Legal, Regulatory and Investor Relations requirements

Regular activities
- Contribute to management updates and reports when required
- Support project-based, agile working
- Active member of the Operations Communications team

Your profile

- Degree in Communications or Public Relations

Work Experience
- 10-12 years external communications experience including experience in Manufacturing and/or Supply Chain, Production & Supply
- Media relations and public relations experience, particularly Industrial, business-to-business
- Track record in identifying new opportunities and innovative approaches to engage audiences
- Executive communications coaching and content creation
- Social media curation and SEO experience

Others: skills / function specifics:
- Communications (external & internal communications)
- Ability to build and maintain relationships with a wide range of stakeholders
- Strong writing skills - native English speaker
- Partnering and coaching skills


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About Manpower
Manpower Switzerland offers its customers more than 55 years of experience in the recruitment, selection and placement of permanent and temporary staff, as well as in HR solutions. Its network of 50 branches active in all linguistic regions, 20,000 temporary staff, 1,500 permanent placements and over 5,000 clients – including small, medium and large companies – in all sectors of industry make Manpower one of Switzerland’s leading providers of workforce management solutions.
Our 3 promises
“We are passionate about what we do. This passion is a motivating and driving force, ensuring excellent placement opportunities for you.”
“We care about the people we work with. Including you. That’s why our collaborations are based on trust.”
“We take on our responsibilities. For you, that means security and exciting prospects.”

I'd like to apply

Your Manpower consultant
Ella-Marie Jones

PM Lausanne
1, rue Mauborget
1003 Lausanne

T: +41 58 307 23 63

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