• Contract type Permanent Position
  • Place
  • Reference 100-56729-543340
  • Start date Subito
  • Sector Banking & Insurance
  • Publication date 20.03.2023
  • Apply

Founded in 1948 in Milwaukee, Wisconsin, USA, Manpower is a leading international human resources company. Located in 75 countries worldwide, with over 3’000 branches, Manpower responds to the needs of its 400’000 customers. Specialists in the recruitment and selection of permanent and temporary personnel in various economic sectors, we have been existing in Switzerland for over 60 years with more than 300 employees in more than 40 branches. We've been charged of recruiting an experienced Process & Procedures Specialist, with excellent English and knowledge of the Swiss labor law. Scope of the role: being responsible for implementing, enhancing, and maintaining internal and external policies and procedures and act as consultant to all employees for HR and Labor matters


Your assignment

What you'll deliver:
- Develop documents to help maintain an effective set of policies, procedures, and work instructions (consistent with program guidelines).
- Interface with management and employees to determine appropriate policy, procedure, and work instruction requirements.
- Act as point of reference for all HR procedures
- Provide advise and guidance to all employees on HR and Labor Law matters
- Perform research and review documents to identify gaps and areas for improvement
- Remain current on policies and procedures for all business areas.
- Assist with the development of documentation requirements for new and/or changing business processes.
- Analyze the effectiveness of documentation and recommend improvement opportunities to management.
- Support introduction of internal company policies.
- Support the HR Team with required documentation.

Your profile

- Bachelor or Master degree in Law (in Switzerland)
- Deep knowledge of the local Labor Law
- 3 to 5 years experience in the role, preferably in the Banking sector
- Deep knowledge of HR policies and procedures? application
- Ability to take complex or multi-stepped procedures and - based on that - prepare a simple, clear, and easily digested communication
- Ability to anticipate potential questions and concerns at every level of the company in response to a new policy or procedure
- Ability to manage updates/revisions to ensure accuracy and relevance
- Excellent verbal and written communication skills
- Ability to perform effectively in a fast-paced, deadline-oriented work environment
- Ability to work as a team member, as well as independently
- Deep understanding of how to handle highly confidential/sensitive information
- Knowledge of Human Resources and Operations environments to ensure new policies, changes to policies, and maintenance of policies are consistent with each other is a plus
- Knowledge of English and Italian is a must-have


Does this position meet your interest, and do you have the requested skills? Then please register yourself and upload your CV to our official website:, to process your application.

About Manpower
Manpower Switzerland offers its customers more than 55 years of experience in the recruitment, selection and placement of permanent and temporary staff, as well as in HR solutions. Its network of 50 branches active in all linguistic regions, 20,000 temporary staff, 1,500 permanent placements and over 5,000 clients – including small, medium and large companies – in all sectors of industry make Manpower one of Switzerland’s leading providers of workforce management solutions.
Our 3 promises
“We are passionate about what we do. This passion is a motivating and driving force, ensuring excellent placement opportunities for you.”
“We care about the people we work with. Including you. That’s why our collaborations are based on trust.”
“We take on our responsibilities. For you, that means security and exciting prospects.”

I'd like to apply

Your Manpower consultant
Giuditta Gaetani

Lugano - Ticino Region
Via Pretorio 11

T: +41 58 307 34 50

Speculative application

Haven't found what you're looking for? Send us a speculative application, and we will get in touch as soon as we hear of an opportunity for you!

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