Customer Services Executive

  • Contract type Temporary Assignment - 6 months
  • Place
  • Reference 208342-51-3
  • Assignment start date asap
  • Sector Finance & Administration
  • Publication date 08.09.2021
  • Apply

Do you want to join an International Company? Do you speak fluent English? Do you love challenges? Join Philip Morris through Manpower!

Customer Services Executive

Your assignment

-Remote management of customer care digital agents
-Co-ownership of activity planning, PMO Governance for the customer care team
-Request management on the referral program, ensuring proper alignment on different IS programs/tools
-Customer Care representative on internal strategic programs/targets
-Owner of replacement strategy for market, including implementation/adaptation on replacements guidelines and tools
-Complete management of ordering process (through Customer Care) and expected expansion
-Management of refurbished devices program and expansion

Your profile

- Technical know-how or competencies required:
- Excellent project management skills
- Fluent in English, French and/or German a plus
- Good communicator
- Ability to work independently
- Very good knowledge of Microsoft suite


Are you the perfect candidate? Create your MyManpower account and apply for this position! We will take care of it and answer you soon!

About Manpower
Manpower Switzerland offers its customers more than 55 years of experience in the recruitment, selection and placement of permanent and temporary staff, as well as in HR solutions. Its network of 50 branches active in all linguistic regions, 20,000 temporary staff, 1,500 permanent placements and over 5,000 clients – including small, medium and large companies – in all sectors of industry make Manpower one of Switzerland’s leading providers of workforce management solutions.
Our 3 promises
“We are passionate about what we do. This passion is a motivating and driving force, ensuring excellent placement opportunities for you.”
“We care about the people we work with. Including you. That’s why our collaborations are based on trust.”
“We take on our responsibilities. For you, that means security and exciting prospects.”

I'd like to apply

Your Manpower consultant
Ella-Marie Jones

PM Lausanne
1, rue Mauborget
1003 Lausanne

T: +41 58 307 23 63

Speculative application

Haven't found what you're looking for? Send us a speculative application, and we will get in touch as soon as we hear of an opportunity for you!

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