Do you want to join an International Company? Do you speak fluent English? Do you love challenges? Join Philip Morris through Manpower!
Customer Services Executive
-Remote management of customer care digital agents
-Co-ownership of activity planning, PMO Governance for the customer care team
-Request management on the referral program, ensuring proper alignment on different IS programs/tools
-Customer Care representative on internal strategic programs/targets
-Owner of replacement strategy for market, including implementation/adaptation on replacements guidelines and tools
-Complete management of ordering process (through Customer Care) and expected expansion
-Management of refurbished devices program and expansion
- Technical know-how or competencies required:
- Excellent project management skills
- Fluent in English, French and/or German a plus
- Good communicator
- Ability to work independently
- Very good knowledge of Microsoft suite
Are you the perfect candidate? Create your MyManpower account and apply for this position! We will take care of it and answer you soon!